Q: Are your shoes genuine? Yes! All of our Sneakers are Lawfully sourced from verified retailers 


Q: What shoe size am I? All of the sneakers we sell are UK sizes, If you have trouble finding yourself the correct size , head over to Nikes size guide HERE 


Q: How do I look after my shoes? If you’d like to know how to look after your custom sneakers, Head over to our help page on AFTERCARE HERE


Q: Do we accept KlarnaYou can now pay later using Laybuy Or klarna payments! 


Q: Can I request my own design and how much would it be?  You can contact us HERE with your design ideas and shoe size , prices are quoted upon the work you’d like done


Q: Can I cancel my order? Unfortunately we do not offer any cancellations on custom orders , everything is made to order and is a final sale 


Q: How durable are the customs? We design all of our shoes with precision ensuring maximum durability, The sneakers can be worn in any weather types with the correct use

Q: Are you a legitimate company? Yes! , Please Find the company information by inputting Mrskicks LTD  HERE Also Find us on trustpilot! , Click HERE to read reviews  


Q: How long do I need to wait till I receive my shoes? The current ETA is 2-4 weeks


Q: Where do you ship to? We ship worldwide, with  FREE uk & Eu delivery.